Privacy Policy
This Privacy Policy describes how RankHighUp (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or interact with us, including when you make a purchase from rankhighup.com (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to users of our Services, including customers, website visitors, and any individual whose information we handle.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with our policies, please refrain from using the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. Updates will be posted on our Site and will reflect a revised “Last Updated” date. We encourage you to review this page periodically for any changes.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect personal information about you from various sources. The types of information we collect and how we use it depend on your interaction with us.
We may use the information we collect for purposes including, but not limited to:
- Providing and maintaining the Services
- Processing transactions and managing your account
- Responding to your inquiries or support requests
- Marketing and advertising
- Ensuring security and preventing fraud
- Complying with legal obligations
Information We Collect
Information You Provide Directly:
- Contact information (e.g., name, email, phone number, address)
- Order information (e.g., billing/shipping addresses, payment confirmation)
- Account information (e.g., username, password)
- Shopping behavior (e.g., products viewed, cart items, wishlists)
- Customer support communications
Automatically Collected Information (via Cookies & similar technologies):
- Usage Data (e.g., device type, browser, IP address, access times, referring URLs)
- Interaction data (e.g., clicks, scrolling behavior)
Information from Third Parties:
- Service providers who collect data on our behalf (e.g., payment processors, analytics providers)
Use of Cookies
We use cookies and similar technologies to:
- Operate and enhance the Site
- Remember your preferences
- Conduct analytics and improve performance
- Personalize advertising and marketing
You can manage cookie preferences through your browser settings. Blocking cookies may affect your experience or the functionality of our Services. For information on cookies used by our store provider, see Shopify’s Cookie Policy.
Disclosure of Personal Information
We may share your information under the following circumstances:
- With vendors and service providers acting on our behalf
- With business and advertising partners, including Shopify
- When legally required or to protect our rights
- In the event of a business transfer (e.g., merger, acquisition)
- With your consent or at your direction
In the past 12 months, we have disclosed categories of personal information as outlined in this policy.
User-Generated Content
If you submit content such as reviews publicly via the Services, it becomes publicly accessible. We cannot control how others may use such information and recommend exercising caution when sharing personal content.
Third-Party Links
Our Site may contain links to third-party sites not controlled by RankHighUp. Please review those sites’ privacy policies separately, as we are not responsible for their data practices.
Children’s Data
The Services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us at support@rankhighup.com for removal.
Security and Retention
We take reasonable steps to protect your information but cannot guarantee absolute security. We retain your personal information as needed for legitimate business purposes, including maintaining your account, complying with legal obligations, and resolving disputes.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Delete your personal data
- Correct inaccurate information
- Port your data to another service
- Opt out of “sale” or “sharing” of personal information or targeted advertising
- Limit use of sensitive personal data
- Restrict processing or withdraw consent
- Appeal decisions related to your data rights
To exercise your rights, contact us at support@rankhighup.com. We may verify your identity before responding. Authorized agents may also submit requests on your behalf with proper documentation.
We do not discriminate against you for exercising your privacy rights.
International Transfers
Your data may be processed outside your country, including in the United States. If we transfer your data internationally, we will use appropriate safeguards such as Standard Contractual Clauses approved by regulatory authorities.
Complaints
If you have concerns about our handling of your personal information, please contact us. If you are not satisfied with our response, you may have the right to contact your local data protection authority or lodge a complaint.
Contact Us
If you have questions, concerns, or would like to exercise your privacy rights, please reach out to us at:
Email: support@rankhighup.com